9 · 63 · v1.1
Every casino is measured against the same published list. Nothing on this page is an impression — each row is a fact with the place we read it, or a blank saying we have not checked.
What here is our opinion
The weights below, and where each band begins. That judgement was made once, is published in full, and is applied to every casino identically. Everything else is a reading off the casino's own pages.
Who issued the licence, whether its number appears in the regulator's registry, and whether the operating company is named.
| Licensing authoritycore Who issued the licence. Regulators differ in how far they will intervene in a player dispute. | 30 % | Malta MGA 10 · UK Gambling Commission 10 · Curaçao CGB 9 · Tobique 7 · Anjouan 6 · Curaçao master licence 5 · Other 3 · Costa Rica (not a gaming licence) 2 · No licence 0 |
|---|---|---|
| Licence number published on the sitecore | 13 % | Yes 10 · No 0 |
| Number found in the regulator's registrycore We opened the registry and found the number. The link points at the registry, not at the casino. | 27 % | Yes 10 · No 0 |
| Operating company and address published | 16 % | Yes 10 · No 0 |
| Where to escalate a dispute | 14 % | Regulator or an ADR service 10 · Third-party mediators only 6 · Nowhere 0 |
| Licence number | — | Shown, never scored. |
What the bonus actually costs: the wagering multiple, what it is counted on, the bet cap while clearing it, and how much of the winnings can leave. Plus whether anything is paid back on an ongoing basis.
| Welcome bonus offeredcore Opens the six criteria below. Having no bonus costs 5 points out of 100, not the category. | 5 % | Yes 10 · No 0 |
|---|---|---|
| Wagering requirementcore How many times the amount must be wagered before the bonus can be withdrawn. | 24 % | No wagering 10 · ≤5x → 10 · ≤10x → 9 · ≤20x → 7 · ≤25x → 6 · ≤30x → 5 · ≤35x → 4 · ≤45x → 2 · … → 0 |
| Wagering counted oncore «x30 on the bonus» and «x30 on bonus plus deposit» differ by a factor of two. This is where the real cost usually hides. | 9 % | Bonus only 10 · Bonus + deposit 3 · Deposit 1 |
| Max bet while wageringcore | 11 % | No cap 10 · ≥25 → 10 · ≥10 → 9 · ≥5 → 7 · ≥2 → 5 · ≥1 → 3 · … → 1 |
| Wagering window | 11 % | No deadline 10 · ≥30days → 10 · ≥14days → 8 · ≥7days → 6 · ≥3days → 4 · ≥1days → 2 · … → 0 |
| Cap on bonus winnings | 9 % | No cap 10 · Up to x10 7 · Up to x5 5 · Up to x3 3 · Fixed cap 1 |
| Game contribution table published | 5 % | Yes 10 · No 0 |
| Ongoing returncore Deliberately outside the bonus gate: a casino with no welcome offer may still pay cashback, and the reverse. | 15 % | Rakeback on wagered 10 · Weekly cashback 8 · Monthly cashback 6 · Levels and points only 3 · None 0 |
| Rakeback or cashback ratecore | 11 % | ≥15% → 10 · ≥10% → 9 · ≥5% → 8 · ≥3% → 6 · ≥1% → 4 · ≥0.0001% → 2 · … → 0 |
| Offer as written | — | Shown, never scored. |
What it costs to take money out and how long it takes — as stated in the terms, and as we measured it ourselves.
| Withdrawal time stated in the termscore | 10 % | Instant 10 · Within an hour 9 · Within 24 h 7 · Within 3 days 4 · Longer 1 · Not stated 0 |
|---|---|---|
| Withdrawal speed, our own test Our own withdrawal, not a statistic. The count of tests we ran is printed next to it. | 20 % | Under 15 min 10 · Under an hour 9 · Under 6 h 8 · Under 24 h 6 · Under 3 days 3 · Longer 0 |
| Minimum withdrawalcore | 11 % | ≤5 → 10 · ≤10 → 8 · ≤20 → 6 · ≤50 → 3 · … → 0 |
| Minimum depositcore | 5 % | ≤1 → 10 · ≤5 → 9 · ≤10 → 7 · ≤20 → 4 · … → 1 |
| Withdrawal feecore | 13 % | None 10 · Blockchain fee only 10 · Fixed fee 4 · Percentage fee 1 · Undisclosed 0 |
| Daily withdrawal capcore | 9 % | No cap 10 · ≥10000 → 9 · ≥5000 → 8 · ≥2000 → 7 · ≥500 → 5 · ≥100 → 3 · … → 1 |
| Pending withdrawal can be cancelledcore A reversed scale. Being able to un-do a withdrawal in one tap is how a casino gets won money back into play. | 9 % | Yes 0 · No 10 |
| When documents are requestedcore Verification at signup is a nuisance but predictable. Verification «at the operator's discretion» is what happens exactly when a big win does. | 11 % | At signup 10 · Before the first withdrawal 8 · Above a threshold 7 · Never 6 · At the operator's discretion 2 |
| Withdrawal methods | 7 % | ≥8 → 10 · ≥5 → 8 · ≥3 → 6 · … → 3 |
| RUB payout (card, SBP) | 3 % | Yes 10 · No 0 |
| Crypto payoutcore Opens the public-wallet criterion under Terms transparency. | 2 % | Yes 10 · No 0 |
| Withdrawals we made | — | … → 0 |
Whether the terms can be read before signing up, whether they exist in Russian, and whether they say when winnings can be withheld.
| Terms readable without an accountcore | 17 % | Yes 10 · No 0 |
|---|---|---|
| Terms available in Russiancore | 13 % | Yes 10 · No 0 |
| Terms carry a last-updated datecore | 13 % | Yes 10 · No 0 |
| Fee schedule publishedcore | 13 % | Yes 10 · No 0 |
| Withdrawal limits publishedcore | 15 % | Yes 10 · No 0 |
| Maximum win cap in the terms | 13 % | No cap 10 · From $100k 8 · From $10k 5 · Under $10k 2 |
| Grounds for confiscating winnings | 11 % | Narrowly listed: multi-accounting, fraud 10 · Open-ended, at the operator's discretion 4 · Not described 0 |
| Public wallet address or proof of reserves | 5 % | Yes 10 · No 0 |
| Link to the terms | — | Shown, never scored. |
Whether a game result can be verified and whether the return is published. The three questions at the top are gates: a casino with no house games is not judged on provably-fair seeding at all, rather than judged zero.
| Has house gamescore A gate. Carries no points — it only decides whether four criteria below apply. | — | A gate: carries no points, decides whether the criteria below it apply. |
|---|---|---|
| Has third-party slotscore | — | A gate: carries no points, decides whether the criteria below it apply. |
| Has a sportsbookcore | — | A gate: carries no points, decides whether the criteria below it apply. |
| Provably faircore | 22 % | Seed visible, changeable, verifier provided 10 · Seeds disclosed, no tool 6 · Claimed only 2 · None 0 |
| House-game RTP publishedcore | 16 % | Yes 10 · No 0 |
| Average house edge, own games 1% scores ten; three points come off per percentage point above that. | 13 % | 1% → 10, -3 per % |
| Slot RTP visible in-gamecore | 13 % | Yes 10 · No 0 |
| Tier-1 providers presentcore | 15 % | ≥6 → 10 · ≥4 → 8 · ≥2 → 5 · ≥1 → 3 · … → 0 |
| RNG audit published | 12 % | Yes 10 · No 0 |
| Sportsbook margin | 9 % | 3% → 10, -2 per % |
| Games in the lobby Printed only with a source. The game count is the number affiliate sites copy from each other without counting. | — | … → 0 |
Whether there is a live chat, whether it answers in Russian, and how long it took to answer us.
| Live chat on the sitecore | 17 % | Yes 10 · No 0 |
|---|---|---|
| Support answers in Russiancore | 21 % | Yes 10 · No 0 |
| First response time, our own test | 27 % | ≤2min → 10 · ≤5min → 9 · ≤15min → 7 · ≤60min → 4 · ≤240min → 2 · … → 0 |
| Human or bot first | 15 % | Human 10 · Bot, then human 7 · Bot only 2 |
| Support channelscore | 12 % | ≥4 → 10 · ≥3 → 8 · ≥2 → 6 · … → 3 |
| Telegram supportcore | 8 % | Yes 10 · No 0 |
Whether a player can stop without writing to support: limits, self-exclusion, closing the account from settings.
| Self-exclusioncore | 28 % | Timed and permanent 10 · Timed only 8 · Via support only 4 · None 0 |
|---|---|---|
| Deposit limit in account settingscore | 19 % | Yes 10 · No 0 |
| Loss or session limitcore | 15 % | Yes 10 · No 0 |
| Access to own play history | 15 % | Export as a file 10 · On screen only 7 · On request 4 · None 0 |
| Problem-gambling help linkscore | 11 % | Yes 10 · No 0 |
| Account can be closed from settingscore | 12 % | Yes 10 · No 0 |
What protects the account once the password has leaked.
| Two-factor logincore | 32 % | Yes 10 · No 0 |
|---|---|---|
| Withdrawal confirmed by e-mail or 2FAcore | 28 % | Yes 10 · No 0 |
| New-device login alert | 20 % | Yes 10 · No 0 |
| HSTS enabled securityheaders.com, the Strict-Transport-Security row. | 20 % | Yes 10 · No 0 |
What sites we do not own say about the casino, and whether there are confirmed cases of winnings withheld.
| Trustpilot scorecore | 17 % | ≥4.5of 5 → 10 · ≥4of 5 → 8 · ≥3.5of 5 → 6 · ≥3of 5 → 4 · ≥2of 5 → 2 · … → 0 |
|---|---|---|
| Unresolved complaints on Casino Gurucore | 21 % | ≤0open → 10 · ≤2open → 8 · ≤5open → 6 · ≤10open → 3 · … → 0 |
| Casino Guru safety indexcore | 13 % | Very high 10 · High 8 · Above average 6 · Average 4 · Below average 2 · Low 0 |
| Share of complaints resolved | 13 % | ≥90% → 10 · ≥75% → 8 · ≥50% → 5 · ≥25% → 2 · … → 0 |
| Blacklisted by a mediator or regulatorcore A reversed scale. The link must point at the listing itself, not at the site's home page. | 13 % | Yes 0 · No 10 |
| Confirmed confiscations, last 12 months | 15 % | ≤0cases → 10 · ≤1cases → 5 · ≤2cases → 2 · … → 0 |
| Open complaints on Gamblora | 8 % | Computed from complaints filed with us. Not scored below five of them — at three it is noise, not signal. ≤0 → 10 · ≤2 → 7 · ≤5 → 4 · … → 0 |
| Trustpilot review count | — | … → 0 |
Minimum withdrawal, minimum deposit, daily cap and max bet while wagering now accept roubles as well as dollars. Their keys lost the _usd suffix, which had stopped being true.
First published edition: 9 categories, 63 scored criteria.