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Gamblora

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We earn commission from casinos listed on this site. It never changes our scores: the methodology is public, and every fact we checked is listed on the casino's page.

18+ | Gambling can be addictive. Please play responsibly.

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How can we help?

Team

Sign in to write to us — otherwise there is nowhere to send the answer.

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Or email us support@gamblora.com

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    Support

    Reach a human, or find the answer faster below.

    Responsible Gambling

    How to reach us

    Email and the support chat on the site are answered by people

    Email

    support@gamblora.com

    The slowest route, but every email gets an answer. Include your username here and any case ID you already have.

    Write to us

    Telegram

    t.me/gamblorabot

    Our bot: promo-code alerts and bonus reminders. It is automatic and does not answer questions — for those, use email or the support chat on the site.

    Open chat

    What we can actually do

    We are a guide to casinos, not a casino's support desk

    We can help with

    • Your account here — sign-in, email, display name, deletion
    • A kickback or balance figure that looks wrong
    • A review that did not appear, or a moderation decision
    • A mistake on a casino page: wrong bonus, wrong licence, dead promo code
    • A casino you think should be listed, or removed
    • Press, partnership and advertising enquiries

    We cannot

    • Access, credit or unlock your balance at a casino
    • Overturn a casino's verification or bonus decision
    • Reverse a self-exclusion, or shorten it
    • Tell you what to bet on, or how to win
    Submit a complaintResponsible Gambling

    Common questions

    The answers people write in for most often

    Do you run any of the casinos listed here?

    No. We are an affiliate publisher: we rank and review operators, publish player reviews and disputes, and link out — we never take a bet or a deposit.

    How do you make money, and does it change the ratings?

    Affiliate commission from the casinos we list: every Play button is our affiliate link, with or without the Partner badge. Neither the link nor the badge adds a point — casinos are ranked by their score, provisional ones included, and critical reviews stay published.

    A casino is not paying me. Can you help?

    Not directly — but you can file it in the Resolution Hub. We review the case first; once we accept it, it is public under its own ID, we write to the casino ourselves and relay its answers in the case thread, and the outcome is published whichever way it goes.

    My wager or kickback is missing.

    We see your play only in the casino's affiliate report, and only for a casino account linked to yours; kickback is credited by hand once that report arrives. Check in your profile that the casino account is linked and confirmed, then write to us with your username at the casino.

    My review has not appeared yet.

    Every review is moderated before it is published. A low rating is never a reason to reject one; unverifiable claims about specific staff and copied text are.

    How do I delete my account?

    There is no delete button. Write to support@gamblora.com from the address on the account and we delete it — your profile, casino links, balance, transactions and support chats go with it. Reviews and disputes that are already published stay up under the name you used, detached from the account.

    We are a casino or a studio and want to talk.

    Write to support@gamblora.com. A partnership can get you the Partner badge, never a score — say so internally before you write.

    Before you write

    Resolution HubFile a complaint against a casino and follow how it is handled — in public.Responsible Gambling18+ | Gambling can be addictive. Please play responsibly.AboutEvery score is computed from one published rubric, and every fact behind it is listed on the casino's page.Terms & ConditionsThe rules for using this sitePrivacy PolicyWhat we store, and how to get rid of it

    18+ | Gambling can be addictive. Please play responsibly.

    18+