File a complaint against a casino and follow how it is handled — in public.
We write to the casino ourselves; the case clock runs 14 days from filing
You file
Pick a casino and category, and describe the evidence: dates, amounts, transaction and ticket numbers
We review
A resolver triages and approves or asks for more
We contact the casino
We write to the casino ourselves; the case clock runs 14 days from filing
Mediation
We relay between you and the casino in the case thread
Outcome
Resolved or unresolved — published either way; rejected cases stay off the list
Resolved or unresolved — published either way; rejected cases stay off the list
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