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Complaints
Resolution Hub
Track, submit and monitor casino disputes with full transparency.
How resolution works
- 1
You file
Pick a casino and category, attach evidence
- 2
We review
A resolver triages and approves or asks for more
- 3
Casino responds
14 days for the first response
- 4
Mediation
Shared thread, 7 days per turn
- 5
Outcome
Resolved, unresolved or rejected — published either way
Total disputes
9
Open disputes · 6
Resolved
2
Resolution rate · 22%
Funds recovered
All complaints
Total · 6
Complaints by casino
Resolution rate
CasinoTotalOpenResolvedRejected